If you still cannot see a movie or TV show that you believe you purchased, contact customer service at the UltraViolet retailer where you bought it. You may also separately authorize a retailer to use your personal information to provide marketing services such as news and special offers. See Help for more information. The users of my UltraViolet Library are no longer together. The Retailer Services page lists retailers in your country. When you go to an UltraViolet retailer and log in with your UltraViolet username and password, you allow the retailer to access and display your UltraViolet Library, including the names of movies and TV shows purchased by each user of your Library.

We sincerely thank you for your support over the years and for letting UltraViolet be a part of your home entertainment experience. Why is UltraViolet going away? Each user of your Library may be linked to different retailer services, so they will need to log in and check their own links. Use a different username or a different email address, or contact us for help. Enter the new name and select “Save Changes”. Be sure to keep your password in a secure place for future reference. What should you do now? You can follow the instructions on the insert to redeem the code.

Redeem Your Code | UltraViolet

UltraViolet and participating retailers and content providers are working together to provide axd with information on how best to enjoy your movies and TV shows going forward. Be sure to select the “Save Changes” button at the bottom of the page when you are finished. The planned UltraViolet shutdown is on July 31, While there could be some disruption, we do not anticipate this on a broad scale and are working diligently to minimize and avoid such instances. Log in at myuv. Add a number or character to the username or select a different username and try again.


You’ll be asked to log in to the second Library, so be sure a full user for that Library is available to provide the login name and password. You may also receive a message from an UltraViolet retailer warning you that something is already in your UltraViolet Library. You can edit most information in your user profile, including your name, email address, username, and password.

Frequently Asked Questions

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If you change your mind about a link you removed, visit the retailer’s website or app to add it back. I think it is a linking issue.

Will we all be able to access the movies and TV shows in our shared Library? While trying to create a Library, I received a message saying a user account already exists using my email address. Use a different username or a uvvj email address, or contact us for help. This includes all titles you see for sale with the UltraViolet logo. Where can I find out which retailers are linked to my UltraViolet Mivie UltraViolet is a free, cloud-based digital rights library for the movies and TV shows that you purchase or redeem at participating retailers.


Frequently Asked Questions | UltraViolet

Go to User Settings and select your name or icon. Check with UltraViolet retailers for details.

Can I merge two separate UltraViolet Libraries? Deletion removes the user’s profile but does not affect any movies or TV asd in your Library. How can I recover a closed Library?

As you may be aware, UltraViolet shutdown is planned for July 31, To change user profile information, go to User Settings and select the user’s name or icon.

Ultraviolet calls it quits

This and other market factors have led to the decision to discontinue UltraViolet. Can I continue to purchase content and redeem codes before UltraViolet shuts down? We sincerely thank you for your support over the years and for letting UltraViolet be a part of your home entertainment experience.

Rights cannot be moved to other UltraViolet Libraries. You can check to see what you have in your UltraViolet Library prior to making a purchase by viewing your Library on myuv.

Your username must have at least 6 letters or numbers and no spaces. Enter the new name and select “Save Changes”. If a user is deleted, what happens to the movies or TV shows purchased by that user?